Bollie Land Nursery School – Privacy Policy

Last Updated: December 2025

At Bollie Land Nursery School, we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, and secure data from parents, guardians, staff, and visitors when interacting with our website and services. By using our website or enrolling your child, you agree to this Policy and the processing of your Personal Information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

1.1 Personal Information

We may collect information you provide directly, including:

  • Names of parents, guardians, and children

  • Contact information (email, phone number, address)

  • Date of birth of children

  • Medical information or special requirements (for care and safety)

  • Payment or billing information

1.2 Automatically Collected Information

When you use our website, we may collect:

  • IP address and browser information

  • Device type and operating system

  • Pages visited and time spent on our site

  • Cookies and analytics data

2. How We Use Your Information

We process your Personal Information to:

  • Manage enrolments and school records

  • Communicate updates, notices, or events

  • Provide childcare services safely and effectively

  • Ensure child welfare and safety

  • Send newsletters or marketing information (unless you opt out)

  • Comply with legal and regulatory obligations

3. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic

  • Remember preferences

You may disable cookies in your browser, but some features may be affected.

4. Sharing Your Information

We do not sell your Personal Information. We may share limited data with:

  • Staff and authorised service providers (IT, payment processors, transport services)

  • Regulatory or government authorities when required by law

  • Third parties assisting with school services

All third parties are required to maintain confidentiality and only use your data for approved purposes.

5. Data Security

We implement reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access, including:

  • Secure storage systems

  • Access controls for staff

  • Encrypted records where applicable

6. Your Rights

You have the right to:

  • Access the Personal Information we hold about you or your child

  • Request corrections or updates

  • Request deletion where legally permitted

  • Opt out of marketing communications

  • Withdraw consent at any time

Requests can be submitted via email or the contact page on our website.

7. Data Retention

We retain Personal Information only as long as necessary to:

  • Provide nursery services

  • Comply with legal obligations

  • Maintain accurate administrative and safety records

8. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version on our website will apply.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data:
Email: [Insert Nursery Email]
Website: https://bollielandnurseryschool.co.za